Don’t know who the relevant people are exactly? Do we need to provide qualifications perhaps?
Anyways … all jokes aside … some more information would be useful to help others assist you in diagnosing the issue … let’s start with a couple of simple things.
- Have you guys perhaps inserted your SSD into the wrong M.2 adapter on the board? I.e., the M Key is x 4 whilst the E Key is x 2 - the latter is generally for using an adapter and a WiFi card for example.
- Have you checked the NVME setting is enabled in the LP’s BIOS?
- Again in the BIOS settings, did you make sure that you installed the OS with the AHCI setting enabled rather than the IDE setting enabled?
Without knowing what speed others using the same NVME M.2 SSD in the same specced LP are actually acheiving either, and without myself having the 8100Y model and/or a 970 (I am running a 960 in the earlier M3-7y30 model), you should know that the speeds stated by Samsung are theoretical only and can depend on the following factors for example:
- Caching speeds of the device the M.2 is running in
- The cooling method being used I.e., if the M.2 heats up after a 5 minute full tilt write it will throttle down speeds
- No two hard drives are exactly the same which sort of comes back to the stated speeds being theoretical in the sense that even if one of your drives was reaching a you beaut 3000 mb/s write speed as an example then the other same brand/model drive in exactly the same device might only reach 2800 mb/s (obviously these are only figures used to demonstrate the example I am trying to relay here)
That being said is about all I can personally offer at this point in time - I hope that someone with the same model LP and same model SSD can come along and help you more if the possible simple solutions/checks I have provided above don’t help out at all.
Good luck - cheers.